Shipping Policy
Shipping Policy – Jazib Oud
At Jazib Oud, we’re committed to delivering your favorite oud fragrances quickly, safely, and at a fair cost. Whether you’re shopping from Lahore, Karachi, Islamabad, or anywhere across Pakistan, our fast and reliable oud fragrance delivery ensures you enjoy your purchase without delay.
1. Order Processing Time
We process all orders within 24–48 hours (excluding Sundays and public holidays).
Once your order is confirmed, you’ll receive an email or SMS confirmation with your order details. Orders placed after 4 PM will be processed the next business day.
2. Domestic Shipping (Within Pakistan)
We currently deliver to all major cities and towns in Pakistan.
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Standard Delivery Time: 2–5 business days after processing.
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Shipping Cost: Calculated at checkout.
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Free Shipping: Orders above Rs. [X] qualify for free delivery within Pakistan.
We partner with trusted couriers to ensure your oud perfumes arrive safe and secure.
3. International Shipping
Currently, international delivery is not available, but we’re working to expand our services. Please follow our social media or subscribe to our newsletter for updates.
4. Order Tracking
Once your package is dispatched, you will receive:
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Tracking Number
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Courier Details
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Estimated Delivery Date
You can track your order via the courier’s website or by contacting our customer service team.
5. Delays and Exceptions
While we strive for on-time delivery, delays can occur due to:
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Public holidays
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Weather conditions
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Courier service issues
We will always keep you informed if there’s a delay.
6. Damaged or Lost Packages
If your order arrives damaged or does not arrive at all:
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Contact us within 48 hours for damaged items.
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Contact us within 7 days if your package hasn’t arrived.
We will investigate and arrange a replacement or refund where applicable.
7. Contact Information
For any shipping-related inquiries:
📧 Email: support@jaziboud.com
📞 Phone: +92 [Your Number]
📍 Office: [Your Address]